A little clarity before you start

Your next chapter.
With fewer question marks.

Answers to help you choose the right subscription setup and launch with confidence.

Which PayWhirl platform should I choose?

Choose Shopify if your store runs on Shopify. Choose BigCommerce if your store runs on BigCommerce. For a custom site or another website builder, choose Any Website to use PayWhirl Multi-Platform (v2). These options connect you to the setup designed for your platform; features, gateways, and pricing can differ.

Can I start free? Will I need a credit card?

Any Website and BigCommerce offer Starter plans with no monthly fee. You do not need a credit card to create a Starter account. PayWhirl transaction fees and payment processor fees still apply when you accept payments. Shopify has its own app plans. Compare platform-specific pricing before you launch.

Multi-Platform account setup
Do I need to rebuild my website or hire a developer?

You can keep your existing website. Multi-Platform offers embeddable payment widgets and hosted pages. Shopify uses selling plans attached to your products, with app blocks for Shopify 2.0 themes; older themes may need manual installation. BigCommerce offers native checkout or widgets. Custom API integrations may require a developer.

Shopify setup guide
How is BigCommerce different from Any Website?

Both use PayWhirl Multi-Platform. The native BigCommerce integration sells subscriptions through the BigCommerce cart and checkout, alongside one-time products, and generates orders in your store. Alternatively, use PayWhirl’s hosted cart and checkout inside a widget embedded on your store pages. The entire widget purchase stays on your page; shoppers are not sent to another website or checkout page. Any Website uses PayWhirl widgets, hosted pages, or a custom integration rather than the native BigCommerce cart and checkout.

BigCommerce setup and checkout differences
Can I keep my payment gateway?

It depends on your platform, checkout, and gateway. Shopify requires a gateway compatible with Shopify subscriptions. BigCommerce native checkout also requires an eligible recurring-payment gateway, while widgets connect to a gateway in PayWhirl. Check compatibility for your chosen setup before accepting live payments; choosing a platform here does not change your processor.

BigCommerce payment gateway requirements
Can customers manage subscriptions themselves?

Yes. Customers can manage their subscriptions through PayWhirl customer portals, with available controls depending on your platform and settings. Shopify integrates subscription management into customer accounts. On BigCommerce, the embedded PayWhirl portal shares the native BigCommerce customer login: customers sign in once to manage their store account and its subscriptions, with no separate subscription login. Any Website can use an embedded or hosted customer portal.

Shopify customer self-service BigCommerce customer portal and shared login Multi-Platform customer portal
Can I bring my existing subscribers?

Yes. Our team helps you bring existing subscribers to PayWhirl. Multi-Platform supports imports from eligible payment gateways, and Shopify has a dedicated migration process. We plan the move around preserving payment methods and billing dates, with the goal of keeping subscriptions running without customers having to resubscribe or re-enter payment details. Contact us to review your current setup and coordinate the migration.

Multi-Platform migration guide Shopify migration guide
What if I am not sure which setup is right for me?

You do not have to figure it out alone. Book a demo and tell us about your website, products or services, billing schedule, and payment gateway. We can help you compare the platform options and plan your setup before you go live.

Let’s find your fit.

Tell us what you sell. We’ll help you choose your setup.